Terms & Conditions
Any cancellations must be made by 12 noon local time, two days prior to scheduled arrival to avoid a penalty of one night's room charge. Cancellations for all Signature Suites must be made by 12 noon local time, 14 days prior to scheduled arrival to avoid a penalty charge. Reservations cancelled within 48 hours of arrival are subject to a charge of one night’s room rate plus tax.
All reservations require a guarantee or deposit in lieu. Methods that are accepted as a guarantee include: credit card, deposit, a pre-approved travel agent or a pre-approved company. Guaranteed reservations are held until midnight local time on the day of scheduled arrival.
Select special event dates may require a deposit. This will be stated in the rate description where applicable. For all other reservations no deposit is required, unless otherwise stated in the rate description. A deposit may be used as a method of guarantee. The following are accepted deposit methods: wire transfer, bank cheque, company cheque, traveler's cheque or a personal cheque.
For reservations requiring 10 rooms or more please contact us on firstname.lastname@example.org. Alternatively, please call +1 (310) 860 7891. For an event or wedding inquiry please contact us on email@example.com or call +1 (310) 860 7891.
Pet and Guide Dog Policy
- All pets are accepted with a non-refundable $50 USD fee per room per night.
- Maximum 2 pets per room or suite.
- Dogs must not be left unattended in guestrooms.
- Pets are not permitted in food and beverage areas, the pool and the spa.
- Pet amenities are included in the pet stay fee.
Extra rollaway beds are available. We are delighted to provide cots for children up to two years of age with our compliments.
All rates are on a Room Only basis unless otherwise stated.